Case Management

Case management is a recovery support service that helps individuals thrive in their sobriety. Case managers work 1 on 1 with clients to assess their needs, develop a treatment plan, and provide ongoing support as they progress through the recovery process. The goal of case management in drug or alcohol addiction recovery is to help individuals regain control of their lives and successfully overcome their addiction. This may include coordinating care with medical professionals, connecting clients with support groups and recovery resources, and providing ongoing support and guidance as clients navigate the challenges of recovery.

What are the responsibilities of a case manager?

Developing a treatment plan

  • The case manager will conduct an initial assessment of the client’s needs and goals, taking into account their medical and psychiatric history, social and economic circumstances, and any barriers to recovery.  Our case managers continuously monitor and re-access their client’s needs and goals based on their current circumstances. The treatment plan includes creating a self-care routine, connecting the client with support groups, and identifying triggers for relapse.   

Coordinating care

  • The case manager will coordinate care with medical professionals, therapists, and other treatment providers to ensure that the client has access to all the resources they need.  We have formed relationships with a variety of fantastic treatment providers, if a client is in need of other services, the case manager will help them navigate that process. 

Recovery Coaching

  • Our Case Managers also provide coaching services in their case management position.  This includes daily communication to ensure the client has the support necessary to work through any daily challenges.  We believe it is imperative to create a trusting relationship between the case manager and client, this is developed through the daily communication. 

Family coaching

  • Family coaching can be an important part of addiction treatment, as it can help to improve the relationships between family members and create a supportive environment that can aid in the recovery process. It can also help to reduce the risk of relapse, as the person with addiction will have a strong network of support to turn to in times of need.  Our case managers assist in helping families set boundaries and connect with recovery resources of their own. 

Sober monitoring

  • Our case managers monitor each client’s sobriety through random drug testing and remote breathalyzers.  Our team provides weekly random drug tests, to ensure our clients are remaining sober.   Our breathalyzers utilize facial recognition technology to ensure the right person is taking the test.  These devices can be scheduled to require a test 2-3 times a day, which provides the ultimate accountability for our clients.